Vivi Bubble Tea

Reviews

• Jessica D.

  star star star star star 1 July 2026

  The ppl working here are always nice, helpful and patient when I am trying to decide on a bubble tea flavor.
  My favorite is the Taro Slush, which I've gotten on both of my visits here. Will be back to try more flavors.

• Christina V.

  star star star_border star_border star_border 27 June 2026

  The first time I came here I got the oolong milk tea with boba for myself and Thai tea for my husband.
  
  My oolong milk tea was watery, almost tasteless. The boba was hard and not sweet.
  
  The Thai tea was so bitter, my husband said it was nearly not worth drinking.
  
  I had also gotten a mango ice cream macaron. The macaron cookie was suppose to be dyed orange but it looked brown because the cookie had been so overbaked, it was nearly burnt. The ice cream sorbet part was ok. Just sweet with artificial mango flavor.
  
  I just gave ViVi Tea another visit to see if it would be better this round. I paid $5.25 for a medium flaming brown sugar milk with boba. I had asked for 50% less sugar and I guess that was the only thing giving the drink flavor because it tasted like lightly sweetened milk. If someone had poured this milk into my cereal bowl, I don't even know if I would have noticed that it's not plain milk. The boba this time was chewy and sweet--the only redeeming part of this drink.
  
  Over priced and terrible drinks.
  
  I will go back to making my own milk tea with fresh steeped tea and fresh cooked boba. Better to spend time making it myself than trying to treat myself by buying a drink from the restaurant and having it be worse than a drink I botch at home.
  
  My other complaint is the shop smells stale and slightly like body odor inside by the tables.
  
  First time I came here, the wait was very long for the drinks and the the customer service was subpar (it seemed like they don't like working there). This time, the customer service was just average (no smile but at least speedy).
  
  You can try this place once for yourself and you will see what I mean.

• Grace L.

  star star star_border star_border star_border 24 June 2026

  Such slow service!!! The bubble tea is one of the only places in the area, so I guess I'll have to go once in a while when I'm craving it. But it really is quite watery and the bubbles are too chewy.

• Sho R.

  star star star star star_border 21 June 2026

  In NYC, Vivi is my go to place for bubble tea. Happy to see that they opened in New Haven. Tapioca pearls were a bit harder than the one in NYC. I am assuming its because they are not able to serve fresh tapioca pearls due to lower sales volume. Oreo creme brulee flavor was fine. Flaming brown sugar was not that great. Next time I will be trying some other flavors.

• Shruti N.

  star star star_border star_border star_border 7 June 2026

  This was honestly some of the worst boba I've ever had in my entire life if not the worst. I got the matcha milk with boba and I could physically taste the powder. The boba wasn't cooked properly and was a pain to chew and swallow. My boyfriend got the brown sugar one and it wasn't any better. I wouldn't recommend if you're a boba enthusiast!